Dunnet Bay Distillery
Refill Rewards Club
Join our exciting spirit refill subscription service and never worry about pouring the last drop from your bottle again!
When you join our Refill Rewards Club we’ll send you a refill to top up your bottle along with mixers and some fab goodies. PLUS you will have exclusive access to our Guest Pouches as well as earning loyalty points every time!
Relax, knowing you will never run out!
Refill Rewards Club
How Does IT Work?
You decide…
1. Which spirit you would like delivered
2. How often you would like it – monthly, bi-monthly or quarterly
Don’t forget you can change your choice of pouch and delivery schedule as often as you wish!
Enjoy your box!
Each box will contain your chosen refill pouch (700ml), mixers, garnish and a wee treat. Don’t forget EVERY box also earns you loyalty points!
Free postage
Boxes will be sent out during the first week of the month, with no postage costs!
Easy and convenient
When you have topped up your bottle, simply pop the empty pouch into the postbox – no stamp or envelope required! We’ll take care of the recycling.
Did you know – you will receive loyalty points just for joining our Refill Rewards Club plus every time you receive a box you will earn more points?
Refill Rewards Club
What's In The Box?
Each box contains:
1 Refill pouch
2 Accompanying mixers
Dried garnish
Surprise
(Sweet treat, savoury snack or gift)
Did you know – if a friend you refer signs up to the Refill Rewards Club you will earn a whopping 50 loyalty points!
Clementine & Cranberry
This special Guest Pouch is a limited edition release available only to our fabulous Refill Rewards Club members!
Every three months we shall release a new Guest Pouch Edition and you can switch your membership to it at any time during its reign.
Join Refill Rewards ClubRefill Rewards Club
What goodies you might discover?
Refill Rewards Club
SWITCH SPIRITS AT ANY TIME
We have our full Seasonal Range, Smoked Orange, Navy Strength & Pink Grapefruit Old Tom and Holy Grass Vodka available as refill packs!
Or why not try our Guest pouch Clementine & Cranberry?
Refill Rewards Club
Members Bonus
Priority access to our limited edition gins.
Exclusive access to a hidden page to shop our new releases before they become available.
Refill Rewards Club
Memberships
How often does my box arrive?
Your first box will arrive in the first week of the month. If you order after the 1st of the month your box will arrive the following month. There are three levels of membership which determine how often they will arrive after that.
Refill Rewards Club Offers
FREE POSTAGE
RELAX knowing there are no hidden costs, postage is totally free!
Even returning your empty pouch to us for recycling is free.
Reflll Rewards Club
FAQ
When will I receive my order?
We will dispatch within the first week of each month.
How much does it cost?
It is £33 per box including delivery, (please note a higher charge is applicable for a Navy Strength pouch) this is charged on the 1st of the next month that you are due a box depending on the frequency you desire.
Who do you use for delivery?
We use Royal Mail and send on a 48 hour delivery service. This requires a signature on delivery.
How do I cancel my membership?
If you are fully stocked we can always pause your membership for a month or two! If for any reason you need to cancel, we’d be sorry to see you go but we won’t make it hard for you to leave. You can cancel at any time from your account page.
Can I change the frequency?
Switching your refill pouch or frequency is easy! Simply
- Head to your account page and click on the ‘switch subscription’ button
- Make the tricky decision on what pouch to have next!
- Click ‘Switch Subscription’ and follow the check-out process (you won’t be charged immediately)
- All changes MUST be made before the last day of the month as the renewal will process on the 1st.
The payment will be taken on the 1st of the month it is due.
How do I switch my current refill pouch choice to another edition?
Switching your refill pouch or frequency is easy! Simply
- Head to your account page and click on the ‘switch subscription’ button
- Make the tricky decision on what pouch to have next!
- Click ‘Process Subscription’ and follow the check-out process (you won’t be charged immediately)
- All changes MUST be made before the last day of the month as the renewal will process on the 1st.
The payment will be taken on the 1st of the month it is due.
Can I purchase a membership as a gift for a friend?
Yes you can! Find out more about our gift memberships.
What is the Guest Pouch?
The guest pouch is a special edition which is only available to our Refill Rewards Club members. Each Guest Pouch will have a three month reign during which time you make the switch to try it out!
How do I leave my Tasting Notes for the Guest Pouch
For the first month of a pouch’s reign there will be a form on the Members Page which will allow you to add your tasting notes. The best notes will be chosen and these will be displayed on the Members Page for the remaining two months of the pouch’s reign.
Can I get an previous Guest Pouch?
When it has gone it has gone! Previous Guest Pouches will not be available once it’s reign is over unless we decide to bring it back as a full edition. If you love it, keep lobbying us!
When does the Guest Pouch flavour next change?
The last date to switch to Clementine & Cranberry is 31 Jan 2024.
Each Guest Pouch has a three-month reign. When you switch your edition you will see if the current Guest Pouch is available or check the countdown. If you would like your box sooner to make sure you receive the current Guest Pouch please just drop us an email
in**@ro*********.uk
.
The next Guest Pouch will not be announced until the current Guest Pouch has served its reign.